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Data Center Technician
Amazon Web Services Italy
Duties & Responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).
In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.
Duties include:
· Hardware troubleshoot in servers which are not live with an AWS technician's supervision
· Understand the importance to meet SLA’s against assigned trouble tickets
· Follow the AWS technician's during network troubleshooting
· Replace Media (SSD/HDD) according with AWS Data Tech guidance
· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
· Interact with third party vendors & contractors who are working on site
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Candidates must hold the right to work in Italy before or by the commencement of the internship
Amazon internships are full-time (40 hours/week) for 12 consecutive weeks, in Summer 2023. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full-time position as a Data Center Tech could involve day, evening, or weekend shifts and on-call rotations.
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.
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